First National Bank, Cortez has been notified of a Bank of Colorado text scam.
If you receive a text telling you that there is a problem with your account and it contains a link or a phone number to contact please DO NOT reply and give out any of your personal information or account details. We do not send out text alerts unless you have enabled them in your online banking system. Even then you are told to access your account to see the rest of the details via your normal method.
If you have provided your details or information please call the bank at 970-565-3781 or 1-800-737-2007
First National Bank, Cortez has been notified of a VISA Debit card phone scam.
If you receive a phone call from an “UNKNOWN” or 1-800 number, typically on your cell phone, notifying you that your “debit card has been deactivated due to suspicious or fraudulent activity”, please DO NOT give out or enter any of your card information.
First National will NEVER ask you to provide account information over the phone. If you have received a phone call and have entered your card number, please call the bank and cancel your card immediately!
Please call the bank at 970-565-3781 or 1-800-737-2007.
After hours or weekend please call:
To cancel your Visa Debit Card: 1-866-546-8273
To cancel your Visa Credit Card: 1-800-423-7503
Keys to protect yourself in Internet Banking
- Log on to banks only from a secure computer. Never log on from a public computer in a hotel or cafe, and be careful when logging on to unknown networks with a laptop.
- If you get a warning e-mail, call your bank -- don't click on any provided links.
- If your computer is acting strangely -- for instance, reacting slowly or getting pop-ups -- avoid using it for online banking until you can get it checked out.
- Keep anti-virus and anti-spyware software up to date.
- Install and maintain a firewall.
- Never respond to any e-mail that requests personal information.
- Be leery of fly-by-night, Internet-only banks with high interest rates on savings or checking accounts. Make sure the bank is FDIC-certified and is insured.
- And, use a different user name and password for each financial account. The password should be complex, with numbers and symbols, and changed regularly.
- Do not use personal information. You should never use personal information as a part of your password. Mix different character types. You can make a password much more secure by mixing different types of characters Never share your user id and password information.
To learn more read this article "Does Online Banking Put Your Money at Risk?"